Offices in London, Ireland and Dubai
1Install Care in Dubai, looked after long after the install.
Families here spend the summer abroad, and 1Install Care in Dubai exists for exactly that. Every processor, network and rack is watched from three countries, most faults are fixed before anyone notices and a local engineer is on call when one is needed.
What 1Install Care includes
- Around the clock monitoring of processors, network, racks and cameras
- Remote fixes and one tap reboots from your portal
- Priority engineer response in Dubai
- Planned visits before the season and after the summer
- Software updates, backups and security patches
- Support in English and Arabic for the family and the household staff
Support that follows the sun
Because 1Install has engineers in the UAE, the UK and Ireland, smart home support for a Dubai residence never sleeps. A fault logged at midnight in Dubai is picked up in London at the end of their day and in Ireland the next morning, and a local engineer is dispatched when hands are needed.
1Install Care is priced on the size of the system and billed annually. It is included for the first year of every new installation we complete in Dubai, and it is available for systems we take over once they have been brought up to standard.
FAQ
Questions we are often asked
What does 1Install Care cost?
Smart home support in Dubai through 1Install Care is priced on the size of the system and billed annually. We do not publish a figure because a penthouse and a palace are not the same job; your proposal states it exactly.
Do you support systems you did not install?
Yes, after a takeover audit. Once a Dubai system has been documented and brought up to standard it joins 1Install Care like any of our own installations.
Can the household staff call you directly?
Yes. Smart home support in Dubai works best when the house manager can raise a ticket or message us in Arabic or English, and we set that up at handover.
How fast do you respond?
Monitoring alerts are seen within minutes. For a fault that needs hands, 1Install Care clients in Dubai get priority scheduling for a local engineer, usually the same or the next working day.
Book a consultation
Let's plan your residence together.
Tell us about the property and where you are in the build. A senior British engineer will call you back within one working day. Our Dubai projects start from AED 750,000.